Nelly was professional and friendly from the very first contact and continued through follow up. She is knowledgeable, helpful, and welcoming. We discussed options for a wig I already owned and decided the best course of action was just to cut some layers into it and pluck the part to look more natural.
Then she took measurements to create a custom wig for me. At no point did I feel like she was pushing me to buy something and she seemed genuinely interested in making sure I was a satisfied customer. I appreciate that so much and I’m excited to see what she can do with a custom wig too!